Gift Card Q&A
How to use
You can have unlimited access to all products. The card will be taken back till the balance reach zero.
You can use more than one gift cards on any order.
Gift Card can only be used in all UR stores in mainland China.
Gift Card is available for all products including specials.
How to purchase Gift Cards?
Q：Does the gift card still work if it still has balance left yet exceeded the expiry date?
A：The gift card is valid for three years from the date of Activation. A gift card that has a balance will not work if it exceeds the expiry date, but the cardholder may apply for activation again. After being activated, your gift card can be used again.
Q：Can I design my gift card?
A：Not available for this stage.
Q：Is the gift card registered?
Q：Can I top up my gift card?
A：Gift Card can not top up, redeem, overdraft, and is free of interest.
Q：What if I lost or damage the gift card? Can I apply for another one?
A：If the gift card is lost, no replacement service will be provided. Cardholders must properly keep the gift card. If the gift card is damaged, the cardholder can apply for changing a new card from the card issuer and pay the fee of 20 Yuan/piece. The old card will be taken back by the card issuer.
Q：Do I have an invoice for the gift card?
A：The card issuer will provide an invoice to the card purchaser after receiving the payment of the card purchaser. When you use the gift card to purchase the goods, the UR store and the issuer no longer provide the invoice.
Q：Can I earn membership points when use a gift card?